BIDEA LAB, SLU has a procedure for handling complaints and claims related to potential non‑conforming work, which we can make available to you upon request. In any case, you may submit your request by sending an email to info@grupobidea.com.
Please remember: You must clearly describe the reason for your request and indicate the number of the affected report.
We will immediately acknowledge receipt of your request, and our technical team will open an investigation process. Within no more than 24–48 hours, we will contact you with a response to your request.
