{"id":34619,"date":"2024-10-09T08:36:16","date_gmt":"2024-10-09T06:36:16","guid":{"rendered":"https:\/\/grupobidea.demosbluefish.es\/faq-items\/4-6-cancellation-policy\/"},"modified":"2024-10-09T08:36:16","modified_gmt":"2024-10-09T06:36:16","slug":"4-6-cancellation-policy","status":"publish","type":"avada_faq","link":"https:\/\/grupobidea.demosbluefish.es\/en\/faq-items\/4-6-cancellation-policy\/","title":{"rendered":"4.6. Cancellation Policy"},"content":{"rendered":"<p>The service is confirmed as set out in section 4.1. For any cancellation, please take into account the following: <\/p>\n<ul>\n<li><u><strong>Open Training:<\/strong><\/u>\n<ul>\n<li>The service is considered confirmed once BIDEA sends the enrolment or service agreement.<\/li>\n<li>Notice up to 15 days before the training: no charge.<\/li>\n<li>Participant substitution by another employee up to 1 day before the training: no charge.<\/li>\n<li>Notice given less than 15 days before the start of the training: 100% of the fee.<\/li>\n<li>Failure to attend a training session, failure to pay an advance invoice, or failure to send the purchase order: 100% of the fee.<\/li>\n<li>Cancellation or transfer of participants to another session: no charge, provided that it is due to unforeseen supervening circumstances listed as paid leave under the Spanish Workers\u2019 Statute (Estatuto de los Trabajadores) and justified in writing by sending an email to <a href=\"mailto:info@grupobidea.com\">info@grupobidea.com<\/a> with the corresponding evidence attached.<\/li>\n<\/ul>\n<\/li>\n<li><strong>In\u2011Company Training<\/strong>:\n<ul>\n<li>The service is considered confirmed once BIDEA blocks the delivery dates exclusively for your organization, thereby waiving the provision of any other services during that period.<\/li>\n<li>Total or partial cancellations with at least 5 weeks\u2019 notice: no charge.<\/li>\n<li>Total or partial cancellations with less than 5 weeks\u2019 notice: 100% of the fee.<\/li>\n<\/ul>\n<\/li>\n<li><u><strong>Cancellation for reasons attributable to BIDEA:<\/strong> <\/u>\n<ul>\n<li>If cancellation occurs due to reasons attributable to BIDEA, the client will be notified as soon as BIDEA becomes aware of the situation. In such a case, the service may be rescheduled by mutual agreement or cancelled if that is the client&#8217;s preference. BIDEA will fully refund any payments received, with no possibility of any other type of compensation. The reimbursement will be made according to the same due date on which the client made the payment.   <\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The service is confirmed as set out in section 4.1.  [&#8230;]<\/p>\n","protected":false},"author":3,"featured_media":0,"menu_order":39,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"faq_category":[119],"class_list":["post-34619","avada_faq","type-avada_faq","status-publish","format-standard","hentry","faq_category-service-conditions"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>4.6. 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